Last Updated: Mon Feb 10 2025
Local Property Management
Note: The Adjusted Review Count and Adjusted Review Rating reflects only reviews with both text and a rating
Good
The sentiment around Local Property Management's performance has generally been positive among many tenants. Several user reviews have highlighted the company's prompt response to maintenance requests and the professionalism of the staff. For instance, tenants have appreciated that maintenance issues were addressed within days, and praised staff members like Dawnah for being easy to communicate with and responsive to emails. Renters have also remarked on the reasonable rent prices and increases, noting that some years saw no increase despite market trends, which contributes to a sense of financial stability. Additionally, the company maintains their properties well, as highlighted by proactive improvements such as new roofing without tenant requests or the need for repairs.
Great
Local Property Management earns high marks from several reviewers who have had exceptional experiences with the company. Tenants have consistently praised the management for their competence and tenant-centered approach, contributing to a highly favorable renting experience. The community amenities, such as protected parking and mail facilities, have been described as top-notch, adding to the overall satisfaction of living in their properties. Moreover, the company's reputation in Bellingham as one of the best property management options is supported by the high demand for their rental units, with some tenants noting the units are rented quickly due to the excellent management. The appreciation extends to individual interactions with staff members, such as James and Dawnah, who are recognized for their kindness, understanding, and consistent professionalism.
Bad
However, not all user experiences with Local Property Management have been positive. Some former tenants have reported issues related to communication and professionalism. One reviewer recounted how they arrived at a scheduled property viewing only to find out the unit had already been rented, with no advance notification or apology, which wasted their time. Such experiences suggest that while the company typically exhibits responsiveness, there may be inconsistencies that result in customer dissatisfaction. Another tenant noted that although their son had a generally good rental experience, the manager occasionally became too busy to maintain timely communication, which could potentially lead to misunderstandings or unresolved issues.
Ugly
A few of the more negative reviews paint a stark contrast to the overwhelmingly positive experiences reported by others. One tenant accused the company of imposing bogus fines and having incompetent staff, although the company’s detailed response clarified that the fines were regulatory and safety-related, and not arbitrary. Additionally, there was a case involving accusations of deceptive behavior during the move-out process, where the tenant tried to mislead the management with false evidence of apartment condition. These examples indicate a small but significant number of experiences where the relationship between the tenants and management broke down, leading to extremely dissatisfied tenants who felt unfairly treated. These reviews, while not reflective of the majority sentiment, highlight the potential for severe conflict under certain circumstances.