Last Updated: Mon Feb 10 2025
Fairhaven Plaza Apartments
Note: The Adjusted Review Count and Adjusted Review Rating reflects only reviews with both text and a rating
Good
Fairhaven Plaza Apartments have some positive aspects noted by residents. The building is described as nice, suggesting an appealing architectural design that adds value to the living experience. Such aesthetics may offer a pleasant environment for those residing there, creating a welcoming ambiance that residents can enjoy. Despite the challenges in communication, some residents find enough value in the property to continue residing there.
Additionally, despite varied opinions, the average rating indicates that some experiences are satisfactory. This might imply that certain features or aspects of Fairhaven Plaza Apartments resonate well with the renters or match their expectations adequately. Having received a five-star review, albeit without a detailed description, signals that at least some residents might have had significantly positive, if undocumented, experiences during their stay.
Great
While detailed reviews of what makes Fairhaven Plaza Apartments great are sparse, an implied sentiment of satisfaction is reflected through individual perspectives. The mere existence of a rating with maximum stars suggests that some residents see considerable value in their living arrangements. This might include factors like location convenience or particular amenities offered, which appeal strongly to certain individuals.
Moreover, the potential quality of the architecture and design, as described in other reviews, could contribute to a sense of comfort or satisfaction that residents perceive. In absence of specific examples from user reviews pointing to great experiences, it can be inferred that the venue maintains certain above-average standards in areas that resonate well with its occupants, like the community's calmness or location benefits.
Bad
User reviews indicate notable issues regarding the management and maintenance of Fairhaven Plaza Apartments. Several residents have expressed frustration over poor communication, especially when dealing with urgent issues or attempting to schedule appointments for property viewings. This lack of responsiveness from management appears to be a recurring theme, causing inconvenience to residents who have reported leaving numerous unanswered voicemails.
Additionally, concerns about the construction quality have been raised, with specific mentions of problematic noises from one of the elevators, despite its new status. Such maintenance issues, though not universally troubling, can impact daily living and contribute to an overall dissatisfaction. The combination of sporadic construction quality and difficult-to-reach staff paints a picture of operational challenges that require attention to improve the tenant experience.
Ugly
The most critical feedback depicts a stark portrayal of Fairhaven Plaza Apartments management as being notably absent. Reports from prospective tenants describe a management structure that seems disengaged, with persistent communication blackouts and a labyrinthine phone system that never connects renters with the right contact. One particular account reveals a two-week saga of unanswered calls and voicemails, highlighting a severe lapse in potential customer engagement and service.
This absentee management issue becomes uglier when seen through the lens of current tenants who find themselves in pressing situations and struggle to communicate with the management. Such behavior indicates a systemic problem that not only frustrates residents but could also deter potential new tenants from considering the property. The absence of owner responses to these reviews further underscores the communication and engagement gaps that need urgent resolution to enhance the property's reputation and service quality.