Last Updated: Mon Feb 10 2025
Bellingham Real Estate Co.
Note: The Adjusted Review Count and Adjusted Review Rating reflects only reviews with both text and a rating
Good
Bellingham Real Estate Co. is lauded for providing clients with an overall positive experience, particularly for first-time homebuyers. User reviews frequently highlight the commendable communication and responsiveness of the team. One user described the ease of the purchasing process and how agent Max Burrage was always available to assist, ensuring a seamless transaction. Consistent communication was a frequent mention, portraying agents as approachable and ready to support clients with any inquiries. The company's agents are depicted as well-informed locals who offer valuable insights into the Bellingham real estate market, helping clients make informed decisions. Clients have expressed that purchasing a home through Bellingham Real Estate Co. turned what could be a daunting experience into a manageable journey due to the agents' knowledge and professional demeanor.
Great
Numerous clients have shared exceptional experiences with the Bellingham Real Estate Co., emphasizing the team's ability to exceed expectations. One memorable instance involves a client in a highly competitive market, where Leo deftly negotiated terms to secure the buyer’s desired home without driving up the offer price. Stories of the agents' dedication are common, including instances where they provided tour showings at short notice, and comprehensive guidance through every step of the purchasing process. The glowing testimonials often mention personal touches, such as how Leo and his team make clients feel truly supported and valued throughout the real estate journey. Many rave about the professional yet personable service, with agents working tirelessly to address any challenges efficiently, further minimizing the stress involved in real estate transactions.
Bad
Despite the overwhelming positivity, not all experiences with Bellingham Real Estate Co. have been without faults. A user noted dissatisfaction regarding an interaction when buying land, with Leo acting as both the listing and selling agent. This user felt that Leo favored the seller, employing high-pressure sales tactics that resulted in misunderstandings about HOA fees due to misleading information. The lack of communication became a significant issue, with contract amendments being addressed only shortly before closing, contributing to a frustrating experience. Although this was not a prevalent sentiment and did not overshadow the generally favorable perception of the company, it serves as a reminder of the importance of maintaining consistent and transparent communication in all dealings.
Ugly
While rare, some user reviews have called attention to more concerning experiences with Bellingham Real Estate Co. The most notable involves the aforementioned land purchase incident, where a client accused Leo and his team of prioritizing their financial interests over the client’s needs. The complaint encompassed false advertising and a stunning lack of communication, culminating in the client feeling neglected after closing, with no congratulatory follow-up despite the significance of the purchase. Although Leo responded in defense of his practice, emphasizing their pride in client care, the incident underscores the potential for customer service issues in dual representation scenarios. This is an isolated review amid a majority of positive feedback but highlights the necessity for transparency and a fair approach in all client interactions.